Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Perform installation, maintenance and troubleshooting of high speed internet, video and voice networks including associated wiring and equipment. Perform maintenance and repair on outside plant facilities. Climb poles, use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV). Locate buried telephone c

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Perform installation, maintenance and troubleshooting of high speed internet, video and voice networks including associated wiring and equipment. Perform maintenance and repair on outside plant facilities. Climb poles, use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV). Locate buried telephone c

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Perform circuit and equipment/network restoration, recognize potential jeopardy conditions. Management of circuits (T1 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long haul, metro and international optical networks. Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled

Recommends optimized solutions to support current and long range planning and collaborates with project team leads in the selection, recommendation, and approvals of tools and technologies to improve efficiencies, reduce costs and increase customer satisfaction. Create and maintain reports for patch compliance and system audit data. Participate in ongoing operational proj

Construct and implement customer success plans, driving customer value realization Manage customer metrics , including usage data, health indicators, and renewal dates in alignment with objectives Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates Build value based relations

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

ly evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Perform other duties assigned by management team. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers fo

Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers. Accountable for timely project completion and delivery. Analyzes work plans and schedules. Responsible for resource requirements/allocation. Develops project progress and status reports. Coordinate and facilitate project meetings. Develop and distrib

Lumen's U.S. based internship program is a 10 week, fast paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects.In addition, interns will connect